Privacy Policy
Rev. November 2024
The information on this page lets you know how ACGT processes and uses your personal information.
Information We Collect About You
ACGT offers access to services on our website that require registration and authentication using your email address. ACGT does not intend to sell, rent, or otherwise give your email address to a third party without your consent.
When you place an order or purchase services via our website, ACGT will ask for your name, email address, mailing address, credit card number and credentials or payment information. This allows us to process and fulfill your order and notify you by confirmation email. ACGT will not share or sell credit card information with any third parties without your express, written permission other than in connection with the processing of the credit card transaction.
ACGT also collects personal information when you interact with us, including but not limited to employment applications. The personal information we collect about you will vary by context and may include: your name and contact details, your professional background, your company name, your stated and inferred interests, credit card details and/or payment information, and your activity on our website in terms of transactions (such as your order history).
Using Your Personal Information
Personal information submitted through our website will be used for the purposes specified in this policy, or on the relevant pages of the website. We may use your personal information for the following:
- Enabling the use of the services on our website;
- Providing services purchase through our website;
- Sending you non-marketing commercial communications;
- Sending you email notification pertaining to your order(s), such as order confirmation, notice of receipt of samples, data completion and other notices related to the status of your order; and
- Addressing inquiries, suggestions and/or complaints made by you relating to our website.
For United States residents, ACGT undertakes marketing only in compliance with the CAN-SPAM Act, the Telephone Consumer Protection Act, and other applicable law. For European Union (EU) residents, we undertake marketing only with your express affirmative consent and in compliance with applicable data privacy laws. EU residents will not be added to the marketing lists unless they have already provided express affirmative consent consistent with applicable data protection laws.
We may also use personal information in administering, facilitating and managing your relationship with us, to develop new services, and in connection with our internal operations, including assessing and managing risk and fulfilling our legal and regulatory requirements.
Disclosing Personal Information
ACGT may disclose your personal information to any of our employees, officers, insurers, professional advisors, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy. We may disclose your personal information:
- To the extent we are required to do so by law;
- In connection with any ongoing or prospective legal proceedings;
- To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- We may transfer or share a copy of personal information about you in the event that ACGT or one of its assets, affiliates, or subsidiaries goes through a corporate transition, such as a merger or acquisition by another company, reorganization or liquidation, or by selling a portion of its assets; and
- To any person who we reasonably believe may apply to a court or competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.
Retaining Personal Information
ACGT stores personal information for different periods of time consistent with the purposes for which it was originally collected, as subsequently further authorized, or when required or allowed under applicable law. Personal information that we process for any purpose(s) shall not be kept for longer than is necessary for that purpose(s).
Notwithstanding the other provisions of this section, ACGT will retain documents, including electronic documents, containing personal data:
- To the extent we are required by law;
- If we believe that the document may be relevant to any ongoing or prospective legal proceedings; and
- To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Use of Cookies
The ACGT may send a “cookie” to your computer. A cook is a small piece of data sent to your browser and stored on your computer hard drive. A cookie cannot read data from your hard drive or read cookie files created by other websites. ACGT uses cookies to identify which areas of the ACGT website you have visited or customized so that those pages can be made readily available to you on your next visit.
Most browsers allow you to refuse to accept cookies. Blocking all cookies may have a negative impact upon the usability of some websites. If you block cookies, you may not be able to use all the features on our website.
Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. We do not modify your online experience based upon whether such a signal is broadcast.
Security of your Personal Information
ACGT will take reasonable technical and organizational precautions designed to prevent the loss, misuse, or alteration of your personal information.
Under our policies, all personal information should be stored on secure password-protected and firewall-protected services.
All electronic financial transactions entered through our website will be protected by encryption technology.
While we implement security measures to help safeguard your data, no physical or electronic security system is impenetrable. ACGT cannot guarantee the security of our servers or databases, the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping the password you use for accessing our website confidential; ACGT will not ask you for your password, except when you log-in to your account dashboard.
Amendments
ACGT may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. ACGT may notify you of policy changes by email.
Data Quality, Storage and Access
While we make every effort to ensure that all information we hold about you is accurate, complete and up-to-date, you can assist ACGT by promptly notifying us if there are any changes to your personal information. Please let us know if the personal information that we possess requires correction or updating. You can also update your information by visiting the My Account page.
Dispute Resolution
If you believe that ACGT may be processing data about you and wish to have access to that information, we can provide you with that data or at least an explanation of why we cannot do so in the particular context.
Please contact us if you have any questions or concerns. ACGT is open to dialogue to resolve issues. If your concern cannot be resolved, you hereby agree to an appropriate third-party neutral dispute resolution.
Additional Information
Please also refer to our Terms and Conditions for more information about the ACGT website.
Contact Information
For any questions or concerns on our Privacy Policy, email us at [email protected].